Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return only of the item is damaged upon arrivalz

To be eligible for a return, your item must be damaged. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at ShopEarthWhip@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ShopEarthWhip@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

All sales final unless damage is done to product upon arrival. 
Contact this email for more information.
ShopEarthWhip@gmail.com.

 

 

Thank You!